Important Notice: By registering or using the cexx platform, you are automatically considered to have accepted these terms and conditions. Please read everything carefully before you get started.
Cexx (cexx.bio) is an online gaming and betting platform operating under an international gaming license. These terms and conditions constitute a legal agreement between cexx and its users. They apply in both English and Bengali, and in the event of any conflict between the two versions, the English version shall prevail.
These cexx terms and conditions are subject to change at any time. Members will be informed of any updates via notification. Continued use of the platform will be considered acceptance of the revised terms.
- These terms and conditions apply to all cexx services, games, and promotions.
- Cexx is a platform operated solely for entertainment purposes.
- All platform users must comply with the applicable laws of their respective country.
- Cexx reserves the right to suspend or permanently discontinue its services at any time.
To create an account on cexx, you must register with accurate and complete information. Registering with false information is strictly prohibited and may result in account termination. Each person may hold only one account — if multiple accounts are found belonging to the same individual, all accounts will be closed and any funds held may be forfeited.
- The name, address, and mobile number provided at registration must be accurate and truthful.
- Keeping your account password confidential is your own responsibility.
- Sharing your account with any third party is strictly prohibited.
- After account registration, some features may be restricted until the cexx verification process is complete.
- To update your registration details, please contact our support team.
cexx has two-factor authentication (2FA) in place to keep your account secure. We strongly recommend keeping this protection enabled at all times.
Cexx strictly prohibits anyone under the age of 18 from using the platform. During registration, you must confirm that you are 18 or older. cexx may also request identity verification documents at any time.
As part of the KYC (Know Your Customer) process, cexx may request the following documents:
- National ID (NID) or passport copy
- Recent utility bill or bank statement (for address verification)
- Proof of Payment Method Ownership
- Selfie photo (if required)
Withdrawals may be on hold until verification is complete. We recommend submitting the required documents as soon as you register.
Cexx supports all popular payment methods in Bangladesh — you can easily deposit via Mobile Banking, Nagad, Rocket, and more. There are a few important things to keep in mind when making a deposit.
- Minimum deposit amounts may vary depending on the payment method.
- Deposits must be made from a payment account registered in your own name.
- Third-party payments are not accepted, and any such deposits may be returned.
- Deposits are usually credited to your account instantly, though some methods may take up to 30 minutes.
- Cexx does not charge any deposit fees, though your payment provider may apply their own charges.
- Cexx reserves the right to review any suspicious deposits and may place the transaction on hold if necessary.
Certain conditions must be met to withdraw winnings from cexx. Withdrawal requests are typically processed within 15 minutes to a maximum of 24 hours.
- Your account must be fully verified (KYC) before a withdrawal can be processed.
- Minimum withdrawal amounts are determined by the applicable payment method.
- Withdrawals will only be returned to the same payment method used for the deposit.
- Wagering requirements must be met before any bonus funds can be withdrawn.
- For unusual or suspicious withdrawal requests, cexx may require additional verification.
Average withdrawal time: Mobile Banking/Nagad — 15 minutes; bank transfer — 1–3 business days. VIP members receive priority processing.
Cexx bonuses and promotions come with specific terms attached. You should read the relevant conditions carefully before claiming any bonus. Certain rules apply to qualify for bonus benefits.
- Wagering Requirement: Bonus funds must be wagered a specified number of times before withdrawal (typically 20x–35x).
- Time Limit: Most bonuses must be used within a set timeframe, or they will expire.
- Game Restrictions: Some bonuses are applicable to specific games only.
- Maximum Bet Limit: A maximum bet limit may apply while a bonus is active.
- Claiming the same bonus offer more than once is not permitted.
- Cexx reserves the right to modify or cancel any bonus offer at any time.
- If bonus abuse is detected, the account may be suspended.
All games on cexx are powered by independently verified RNG (Random Number Generator) technology, ensuring that every outcome is completely random and fair. There is no possibility of algorithm manipulation.
- Each game has its own rules, which can be reviewed before launching the game.
- If a game is cancelled due to a technical error, all bets will be refunded.
- If your internet connection drops during a game session, the session will be saved on the server.
- In Live Casino games, the dealer's decision is final.
- In Sports Betting, bet outcomes are settled after the official result is published.
The following activities are strictly prohibited on cexx and may result in permanent account closure:
- Using software, bots, or any automated method to play games.
- Hacking an account or gaining unauthorized access to another member's account.
- Using the platform for money laundering or any other illegal purpose.
- Exploiting system vulnerabilities to gain an unfair advantage.
- Creating multiple accounts to abuse bonus offers.
- Attempting to collude with other members to influence game outcomes.
- Unauthorized use of the cexx name or logo.
If any fraudulent activity is detected, cexx reserves the right to immediately suspend the account and forfeit all funds held within it.
Cexx reserves the right to temporarily or permanently close an account under the following circumstances:
- If the terms and conditions are violated.
- If registration with false information is proven.
- If age verification fails.
- Accounts that have been inactive for an extended period (12 months or more).
- At the member's own request.
Members who wish to close their account may contact the support team. Any valid balance can be withdrawn before the account is closed.
Cexx is firmly committed to responsible gaming. Gaming is meant for entertainment — it should not be seen as a source of income. cexx provides a range of tools to help you keep your gaming habits in check.
- Set deposit limits — daily, weekly, or monthly.
- Keep the session timer on — stay aware of how long you've been playing.
- Take a cooling-off period — you can take a break anywhere from 24 hours to 30 days.
- Self-Exclusion — permanently close your account if needed.
If you feel that gaming is having a negative impact on your life, please Responsible Gaming Visit the page or contact our support team.
Cexx treats the privacy of your personal information as a top priority. All data collected during registration is protected with the latest SSL encryption technology.
- Cexx does not sell your personal information to third parties.
- Information may only be disclosed to authorities when required by legal obligation.
- Your information is used solely for service improvement and identity verification.
For more details, visit our Privacy Policy Read.
Cexx reserves the right to update these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via email or a platform notification in advance.
- The effective date of any updated terms will be clearly stated.
- Continuing to use the platform after any changes have been made will be considered acceptance of the updated terms.
- You will have the option to close your account if you do not agree to the updated terms.
Last Updated: January 2026. Next review scheduled for July 2026.