At cexx, the privacy of every piece of your information matters deeply to us. On this page, you can find out exactly what data we collect, how we store it, and whether it is ever shared with third parties.
Our Commitment
Cexx (cexx.bio) is an online entertainment and gaming platform that places the highest importance on its members' privacy. We believe your personal data belongs to you alone — and we take our responsibility in storing and handling that data very seriously.
This privacy policy explains what types of data cexx collects, how it is used, how long it is retained, and under what circumstances it may be shared with third parties. This policy applies to the cexx website, mobile app, and all digital services.
Our privacy policy is built to international standards. cexx makes no compromises on data protection — because your trust is our most valuable asset.
Cexx only collects the information that is genuinely necessary for the platform to operate, verify member identity, and improve service quality. Collecting unnecessary data goes against our policy.
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity-related | Name, date of birth, national identity card | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Security & Communications |
| Financial Information | Mobile Banking/Nagad Number, Bank Details | Deposit & withdrawal process |
| Usage-related | Game history, bet logs, session duration | Service improvement & responsible gaming |
| Technical | IP Address, Device Info, Browser | Security & fraud prevention |
| Location Data | Country & region (approximate only) | Compliance with regulatory restrictions |
Cexx uses the data it collects solely for specific, legitimate purposes. Each use is clearly defined and transparent. Below is a detailed breakdown of how we use your information:
Cexx does not store your data indefinitely. Each category of data has a defined retention period, set in accordance with international data protection standards.
Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.
Cexx never sells your personal data to third parties. In certain limited circumstances, specific information may be shared with trusted partners.
| Reason for Sharing | Who we share with | What data |
|---|---|---|
| Payment processing | Mobile Banking, Nagad, Banking Partners | Minimum data required to process transactions |
| Identity verification | KYC Service Provider | Name, NID number (encrypted) |
| Legal Obligations | Government authorities (as required by law) | Only what the authorities require |
| Technology services | Cloud services, security providers | In encrypted form, operational data only |
| Fraud prevention | Fraud detection partners | IP & Transaction Patterns (non-personal) |
Cexx uses cookies on its website to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.
Every cexx member has full ownership and control over their personal data. We respect these rights and are committed to making them easy to exercise.
You have the right to know what data cexx holds about you at any time.
Contact support to correct any inaccurate or incomplete information.
In certain circumstances, you can request the permanent deletion of your data.
You can request that the use of certain data be temporarily restricted.
You can request a copy of your data in a machine-readable format.
You can object to and opt out of your data being used for marketing purposes.
Cexx uses industry-leading technology and practices to keep your data safe. Our security team works 24/7 to ensure your information is always protected.
Cexx is an 18+ platform and we never collect or store data from minors under any circumstances. Age verification is mandatory at the point of registration.
If we discover that a minor has created an account using false information, that account will be closed immediately and all associated data will be deleted.
Cexx may update this privacy policy as needed. Changes may be driven by new legal requirements, updates to our services, or security improvements.
For any privacy-related questions, requests, or complaints, please get in touch with us. Our dedicated privacy team is always ready to help.
Cexx doesn't just follow the rules — we genuinely respect your privacy.
Every piece of your data is encrypted using AES-256 and TLS 1.3 — security so robust that breaking through it is virtually impossible for hackers.
Your identity verification process is completely secure and confidential. KYC data is used solely for verification purposes and nothing else.
Cexx never sells or rents your data to advertisers or marketing companies — this is a core principle we do not compromise on.
Opting out of marketing emails, deleting your data, or closing your account — you're in full control.
A clear retention period is set for each type of data. Once it expires, the data is automatically and securely deleted.
For any privacy-related queries, our Bengali-speaking support team is available seven days a week.