Cexx believes entertainment is truly enjoyable only when experienced responsibly. Our responsible gaming policy helps you get the most out of every session while staying within your limits.
Our Commitment
Online gaming and betting can be a great source of entertainment — but it stays enjoyable only when kept within limits. cexx has always believed that building a responsible gaming environment is not just about compliance; it is an ethical commitment to our members.
The core idea behind responsible gaming is simple: play for entertainment, not for income. Chasing losses or placing larger bets in hopes of a guaranteed win takes away the enjoyment of gaming altogether. cexx wants you to come to the platform every time looking for fun — not driven by pressure.
This page covers all aspects of responsible gaming — from warning signs to cexx's control tools, self-exclusion options, and access to professional support. If you feel gaming is causing problems in your life, now is the right time to take action.
Responsible gaming is not just about playing less. It is a mindset — one where you consciously maintain control over your time, money, and emotions. At cexx, responsible gaming rests on three core pillars:
Cexx never wants you to play with savings, bet on borrowed money, or chase losses by taking bigger risks. Our games are purely for entertainment — not a means to change your financial situation.
Gaming addiction or problematic gaming tends to develop gradually — making it hard to recognize early on. Watch out for the following signs in yourself or someone you know:
Spending beyond your budget and regretting it later
Chasing losses by continuing to play in an attempt to win back lost money
Lying to family or friends about gaming
Repeatedly trying to stop gaming but failing to do so
Neglecting work, studies, or family responsibilities to play
Feeling restless, irritable, or anxious when unable to play
Spending money on gaming by taking on debt or drawing from savings
Viewing gaming winnings as a solution to financial problems
Cexx puts you in full control of your own gaming experience. Our responsible gaming tools can be activated anytime from your account settings — no complicated steps, no extra verification required.
Set a maximum deposit amount on a daily, weekly, or monthly basis. If the limit is reached, the system will automatically block any further deposits.
Set a maximum loss amount for a given period in advance. Once the limit is reached, your session will end automatically.
Set a maximum duration for each gaming session. You'll receive a reminder when the time is up, and you'll be automatically logged out if you go over.
A pop-up will appear at set intervals to let you know how long you have been playing and how much you have won or lost.
Temporarily close your account for a short period (1 day to 6 weeks). You will not be able to log in during this time.
Keep your account fully suspended for an extended period (6 months to 5 years, or permanently). No access will be granted during this time.
Setting the right limits is the most effective way to game responsibly. cexx has put together the following guidelines to help you set limits that reflect your financial situation and time availability:
| Limit types | Recommended approach | Purpose |
|---|---|---|
| Deposit Limit | No more than 10% of your monthly entertainment budget | Protecting Financial Stability |
| Session time | No more than 1–2 hours per day | Everyday Life Balance |
| Loss limit | No more than 50% of your weekly deposit | Avoiding major losses |
| Betting limits | No more than 5% of your balance per bet | Impulse Betting Control |
| Cooling-Off | At least 2–3 days off every month | Staying mentally refreshed |
Remember — these are general guidelines. Set your limits based on your own situation. The stricter your limits, the stronger your control.
If you feel your gaming is getting out of control, self-exclusion is the most effective step you can take. Activating self-exclusion on cexx will completely lock your account, and it cannot be accessed in any way before the set period ends.
For 6 months to 1 year. Suitable during periods of temporary stress or difficulty.
From 1 year up to 5 years. Applicable in cases of serious addiction.
Permanently close your account. Once active, no new account can be opened under any circumstances.
To activate self-exclusion, go to your account settings and open the "Responsible Gaming" section. You can also contact cexx support directly — we'll guide you through the entire process.
Cexx is an 18+ platform. We strictly ensure that no minors can access or play on the platform. That said, adults in the household also have a role to play — keep your devices secure.
If you suspect a minor has opened an account or is playing on cexx, please contact our support team immediately. We will investigate and take swift action.
You do not have to face a gaming problem alone. cexx's support team and external professional organizations are always ready to help.
It's not just policy — cexx puts responsible gaming at the heart of the platform.
Cexx's system automatically sends alerts when unusual gaming patterns are detected and reviews accounts where necessary.
View a summary of your monthly gaming activity — get a clear picture of time spent, money wagered, and wins or losses.
Receive updates on your time and spending at set intervals during your session. This helps you stay aware and play within your limits.
Lock your account temporarily or permanently with a single click, at any time. The process is simple and takes effect immediately.
Cexx's support team is specially trained in responsible gaming. They handle every situation with care and sensitivity to help you find the right path forward.
Cexx offers a quick self-assessment quiz on the platform to help you evaluate whether your gaming habits are at a healthy level.